For next working day deliveries, orders need to be placed before 1pm for same-day dispatch when parts are in stock. Excludes pallet deliveries.

Welcome to our new shop platform! if you encounter any issues or require any assistance, please don't hesitate to contact us on 01886 833 381

Privacy Policy

Please read this privacy policy carefully as it describes our collection, use, disclosure, retention and protection of your personal information.

This privacy policy applies to when you use our website and the choices you have in association with that data. This privacy policy sets out how we will treat your personal information on our website.

We may change this Policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT INFORMATION DO WE COLLECT?

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

· Information about your computer and about your visits to and use of our website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation.

· Information that you provide to us for the purpose of registering with us.

· Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.

· Any other information that you choose to send to us.

Where you provide us with your personal information you agree that we may collect, store and use it

· In order to perform our contractual obligations to you

· Based on our legitimate interests for processing (i.e. for internal administrative purposes, data analytics and benchmarking) direct marketing, maintaining automated backup systems for the detection or prevention of crime or

· based on your consent, which you may withdraw at any time

USING YOUR PERSONAL INFORMATION

Personal information submitted to us via our website will be used for the purposes specified in this Privacy Policy or in relevant parts of the website.

We require this information to understand your needs and provide you with better service, and in particular for the following reasons::

· Internal record keeping.

· Improve your browsing experience by personalising the website.

· Enable your use of the services available on the website.

· Send you general (non-marketing) commercial communications.

· Send you email notifications which you have specifically requested.

· Send to you other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).

· Deal with enquiries and complaints made by or about you relating to the website.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

DISCLOSURES

We may disclose information about you to any of our employees, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

· To the extent that we are required to do so by law.

· In connection with any legal proceedings or prospective legal proceedings.

· In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

· To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.

· To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided within this privacy policy, we will not provide your information to third parties.

RETENTION OF DATA

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

SECURITY OF YOUR PERSONAL INFORMATION

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential.

YOUR RIGHTS

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

· the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes. In practice, you will usually expressly agree in advance to our use of your personal information for marketing purposes. You will also be provided with the opportunity to withdraw consent for these purposes. All requests for withdrawal of previous consent should be sent to sales@mtcss.co.uk

LINKS TO OTHER WEBSITES

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites. We strongly advise you to review the Privacy Policy of every site you visit.

UPDATING INFORMATION

Please let us know if the personal information which we hold about you needs to be corrected or updated by emailing sales@mtcss.co.uk

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